Australian customers are entitled to an exchange on all full price items within 14 days from receiving your package. The item/s must be returned unused with original invoice, tags and packaging and sent with a return authorisation number. If at the time of exchange a suitable item cannot be found, a credit note will be issued – valid for 3 months. Credit notes issued through the online store are only valid at doubledouble.store. Exchanges are not offered for reduced items or international orders. Refunds are only offered for faulty goods purchased within Australia and internationally. For all returns and exchanges, please contact info@doubledouble.store with your order number and our customer service team will provide you with a return authorisation number.

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